Communication Linx places permanent customer service reps, contact center supervisors, inside sales specialists, tech support and bilingual CS talent with US employers building distributed teams.
Distributed customer-facing teams fail or flourish on three things: hiring fit, communication discipline, and follow-through. Our model is built around all three.
One named recruiter from intake to start date. Direct line, no rotating account managers, no inbox roulette.
We test for the things that don't show on a resume - written tone, async judgment, home-office discipline, the temperament for distributed work.
Direct-hire placements come with a 90-day replacement guarantee. Long-term fit is shared incentive.
Ten remote-first verticals, each handled by recruiters who understand distributed customer-facing work.
Inbound CS reps, omnichannel support specialists, retention-focused agents. Remote and hybrid.
Team leads, shift supervisors, QA leads, training specialists for distributed contact centers.
Inside sales reps, AEs, sales coordinators for remote sales teams across SaaS, services and retail.
Account coordinators, customer success associates, onboarding specialists for distributed teams.
Tier 1 and 2 tech support, technical CS, escalation specialists for SaaS and tech employers.
Help desk leads, IT support specialists, internal-facing support coordinators. Remote-friendly.
Live chat specialists, messaging team leads, async-support coordinators.
BDRs, SDRs, lead-gen specialists for distributed sales development teams.
Bilingual customer service specialists - Spanish, French, Portuguese, German, Mandarin.
Remote-team managers, distributed-ops directors, customer experience VPs.
One scoping call. Role spec, time zones, salary, scorecard, remote-tooling expectations.
Targeted database, referral activation and outbound across vetted distributed-work candidates.
Three to five vetted candidates. Notes on async fit, home-office setup, motivation and salary.
Offer support, counter-offer coaching and 30-60-90 day check-ins through to start date.
Communication Linx serves US employers building remote and hybrid customer-facing teams. Whether you need a single bilingual CS specialist for a healthcare provider or a 30-person contact center buildout for a SaaS scale-up, the engagement model is the same: one named consultant, calibrated brief, honest shortlist, 90-day replacement guarantee.
Distributed teams are unforgiving of bad hires. The communication overhead amplifies fit problems quickly. We treat every search with that reality in mind.